Privacy Policy – LEISURE WOOD PELLETS LTD
LEISURE WOOD PELLETS LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you contact us or submit an enquiry through our website, including when requesting sales contracts or proforma invoices.
By using our website, you consent to the practices described in this policy.
1. Data Controller
LEISURE WOOD PELLETS LTD is the data controller of your personal information.
Contact Information:
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Address: 70 Heath Lane, Lowton, WA3 1HR, United Kingdom
2. Personal Data We Collect
We only collect personal data necessary to issue a sales contract or proforma invoice, including:
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Name and job title
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Company name (if applicable)
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Email address
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Telephone number
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Billing and delivery address
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Details of the products you wish to purchase
3. How We Collect Personal Data
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Directly from you when you fill out enquiry forms or request a quotation or sales contract.
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By email, telephone, or other communication methods you use to contact us.
4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
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To issue sales contracts and proforma invoices (Contractual necessity).
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To communicate with you about your order or enquiry (Legitimate interest / Contractual necessity).
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To comply with legal obligations, including keeping records for tax and accounting purposes (Legal obligation).
We do not use your personal data for marketing unless you specifically give consent.
5. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. We may share your personal data only with:
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Our professional advisors, accountants, or auditors (to comply with legal obligations)
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Delivery or shipping companies, if required to deliver goods in accordance with the sales contract
All third parties are required to process your data securely and in compliance with UK GDPR.
5. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. We may share your personal data only with:
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Our professional advisors, accountants, or auditors (to comply with legal obligations)
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Delivery or shipping companies, if required to deliver goods in accordance with the sales contract
All third parties are required to process your data securely and in compliance with UK GDPR.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
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Access: Request a copy of the data we hold about you
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Correction: Request correction of inaccurate or incomplete data
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Erasure: Request deletion of your data, subject to legal obligations
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Restriction: Request restrictions on how we process your data
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Objection: Object to processing for legitimate interests (not contractual or legal obligations)
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Data Portability: Request a copy of your personal data in a machine-readable format
To exercise any of these rights, contact us at sales@leisurewoodpellets.co.uk. We may need to verify your identity before processing requests.
. Security
We implement appropriate technical and organizational measures to protect your personal data. While we strive to protect your data, no system is completely secure, so we cannot guarantee absolute security.
9. Children
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children.
10. Complaints
If you have concerns about how we process your personal data, you can contact us at info@leisurewoodpellets.co.uk.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of changes.
Last Updated: 07/02/2026