Payment Policy – LEISURE WOOD PELLETS LIMITED
1. Secure Payments
Your security is our priority. All transactions are protected with SSL encryption, keeping your personal and financial information safe.
2. Accepted Payment Methods
- Credit/Debit Cards: Visa, Mastercard, American Express
- Online Wallets: PayPal (Goods & Services)
- Bank Transfer: Available for bulk or wholesale orders (processing begins once funds clear)
All prices are in Euro (€).
3. Payment Processing
- Instant Payments: Card and PayPal payments are processed immediately. An order confirmation email will be sent upon successful payment.
- Bank Transfers: Payment instructions are provided at checkout. Orders are processed only after funds are credited. Customers are responsible for any transfer fees.
4. Fraud Prevention
To protect against fraud, we may perform security checks and may request identity verification for high-value orders. We reserve the right to delay or cancel orders flagged by our system.
5. Transparent Pricing & Taxes
All prices include applicable taxes (VAT) unless stated otherwise. There are no hidden fees—what you see at checkout is what you pay.
6. Payment Issues & Refunds
For payment problems or refund requests, please see our Refund & Returns Policy. Approved refunds are issued to the original payment method. Contact our support team first to resolve any billing discrepancies.
7. Contact for Payment Queries
LEISURE WOOD PELLETS LIMITED
Address: 70 Heath Lane, Lowton, WA3 1HR, United Kingdom
Phone: +44 78 619 01989
Email: sales@leisurewoodpellets.co.uk